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Customer Management

Customer Acquisition, Customer Management, Engaging Your Customers, Media, Research, Understanding Your Customers

Customer Data Practices Need A New Path Forward

December 14, 2022 No comments yet

Published in MarTech There are two points of particular friction that currently hold back marketers wanting to strengthen customer relationships and engagement in an era of enhanced data privacy: The first is transparency. Consumers have shown repeatedly that they’re willing to share personal information in exchange for content that’s genuinely relevant to their interests. Instead […]

Customer Management, Engaging Your Customers

How to make your holiday emails work

November 21, 2022 No comments yet

You may have noticed a growing number of marketing emails in your inbox recently. It may have been a slow increase at first but the pace is quickening. I’m in the customer engagement business so I keep track. For most of the year, I get around 2,500 emails a week, including those that automatically go […]

Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Media, Understanding Your Customers

Oomiji Launches New Segmentation, UX and Reporting Features for its Customer Data Platform

March 23, 2022 No comments yet

Published in Yahoo! Finance NEW YORK, March 23, 2022 (GLOBE NEWSWIRE) — Oomiji, the first predictive, conversation-enabled customer data platform, announced today a suite of new features to help brands better understand and engage their customers, including enhanced content measurement, social media integration, audience segmentation and automation. “Oomiji was born out of the wine and luxury-brand […]

Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Research, Understanding Your Customers

Big Changes in Digital Marketing Are on the Way

April 28, 2021 No comments yet

This is the year to invest in and revise your digital marketing plan. Why? Two big changes are coming in 2022: These two changes will revolutionize how we interact with consumers over email, text and on the Internet.  If you didn’t know, first take a breath. Then, download this excellent article and overview of the changes from McKinsey […]

Customer Acquisition, Customer Management, Customer Measurement, Luxury & Wine, Understanding Your Customers

Don’t segment your customers by whether they buy or not

March 23, 2021 No comments yet

I read an article the other day on best practices for emailing customers of wine and spirits producers. In it, I found this bit of advice,  “Within your CRM, you can segment your audience by lifetime value, club members, loyal or churned customers, subscribers who haven’t made an initial purchase, or customers who haven’t purchased […]

Customer Management, Research, Understanding Your Customers

Is your customer data just a rearview mirror?

January 20, 2021 No comments yet

Over the past five years, the amount of data being acquired by marketers has risen steadily but here are three key questions:  If you’re like most companies, you’ve acquired information on where your customers live, their gender, age and transactional history with your company. If you’re using a email marketing platform, you may also know […]

Customer Acquisition, Customer Management, Luxury & Wine

This year, you may ruin your database – or you could make it a lot better

January 5, 2021 No comments yet

Here’s how: In 2020, I learned that I’m on a lot of email lists, more than I ever imagined. In 2019, I received an average of 300 emails a day. That went up to 500+ in 2020. In a way I’m not surprised. My company, Oomiji, sends out a lot of email newsletters and promotions for […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Social Media, Strategy, Understanding Your Customers

What digital actions should marketers be taking now?

May 5, 2020 No comments yet

Oomiji provides an intelligent platform for brands to make personal connections with their customers. Now is the time for brands to install best practices into their digital marketing programs. Ill-advised or not, the opening of America has begun. We won’t know for weeks, perhaps months, whether it was the right, or a tragic decision. Now, as […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Research, Strategy, Understanding Your Customers

Rethinking Big Data To Understand Your Audience Better

January 16, 2019 No comments yet

There is real pressure to invest in big data to stay competitive, but businesses often end up collecting as much data as possible without deriving valuable insights. Huge databases aren’t practical or cost-effective. Instead, you can benefit from rethinking your approach to big data and focusing on qualitative data. There is a real push to […]

Marketing at Scale
Customer Acquisition, Customer Management, Engaging Your Customers, Understanding Your Customers

New partnership offers an innovative solution to customer engagement

November 9, 2017 No comments yet

Tempesta Media, a content creation and micro-influencer marketing technology platform, has announced its partnership with Oomiji, a world-class customer relationship management solution. Tempesta Media and Oomiji, a company that makes 1:1 marketing a reality, have come together to solve the challenge of personalized marketing. “Content marketing works best when highly relevant content is targeted to the […]

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