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Engaging Your Customers

Engaging Your Customers, Future of Work

If you’re hanging on until there’s a full reopening, you’re falling behind

August 3, 2020 No comments yet

It’s tempting to think that a vaccine or herd immunity will soon come along and things will return to normal. We don’t have to look too far back to see that what we most recently thought of as normal changed us forever. We felt less secure after 9/11 and began to place more emphasis on […]

Engaging Your Customers, Future of Work, Luxury & Wine, Social Media

How to promote wine during the pandemic

July 19, 2020 No comments yet

I was talking to an exec from one of the largest wine importers in the country the other day about how the pandemic has thrown the wine industry off its game. There are more sommeliers out of work now than there are staffing restaurants. Most wine retail takes place at curbside pickup or delivery. Tasting […]

Marketing at Scale
Engaging Your Customers, Future of Work, Research

500+ business execs see dramatic changes for the future of work and events

July 1, 2020 No comments yet

“The pandemic will accelerate the demise of trade shows.”“Business no longer requires the physical presence of the two parties.”“Medical passports will be required to attend large events.”“Globalization will stall.” 530 senior business executives expressed their opinions and predictions on the future of events and work in a survey conducted by Oomiji, an intelligent marketing platform […]

Marketing at Scale
Customer Acquisition, Customer Management, Customer Measurement, Engaging Your Customers, Social Media, Strategy, Understanding Your Customers

What digital actions should marketers be taking now?

May 5, 2020 No comments yet

Oomiji provides an intelligent platform for brands to make personal connections with their customers. Now is the time for brands to install best practices into their digital marketing programs. Ill-advised or not, the opening of America has begun. We won’t know for weeks, perhaps months, whether it was the right, or a tragic decision. Now, as […]

Marketing at Scale
Engaging Your Customers, Social Media, Understanding Your Customers

Are you asking the right questions about social media?

November 11, 2019 No comments yet

When we ask marketing executives what changes they’re making over the next year, we often hear they’re going to increase their investment in social media. It has almost become a knee-jerk response that reminds us of when companies were rushing to put themselves on the Internet without thinking how their customers will interact with their […]

Marketing at Scale
Customer Acquisition, Engaging Your Customers, Research, Understanding Your Customers

If market research is giving you customer insights, where are your customers?

May 15, 2019 No comments yet

Market research has a problem. It can’t, by itself, acquire, engage or retain a customer. That sounds obvious but it’s a real problem because without the ability to build business, research loses influence and utility within a company’s structure. In fact, it’s often one of the first cuts that is made to marcom budgets. The […]

Marketing at Scale
Engaging Your Customers, Luxury & Wine, Research, Understanding Your Customers

The problem with algorithms and why we created Oomiji

November 30, 2018 No comments yet

Algorithms, the core formula behind Big Data, are not objective facts. They are opinions embedded in math, In the words of US data scientist Cathy O’Neil, author of Weapons of Math Destruction (2016). Watch this brief entertaining video to better understand how algorithms work as well as the potential mistakes we make in relying too […]

Marketing at Scale
Customer Acquisition, Customer Measurement, Engaging Your Customers, Luxury & Wine

Solving the challenge of marketing foreign wine in the U.S.

February 13, 2018 No comments yet

(I wrote this with the upcoming VinExpoNY in mind but since it applies to so many industries, I decided to post it here.) With VinExpoNY fast approaching, I’ve been thinking about the challenges in front of thousands of foreign wine producers who are trying to develop and cultivate a market in the U.S. While the challenges […]

Marketing at Scale
Engaging Your Customers, Social Media

Now That Facebook is Changing, What’s the Alternative?

January 24, 2018 No comments yet

Brand marketers who rely on Facebook publishing as part of their digital marketing programs are about to see some big changes that will dramatically affect their readership. There’s been a lot of media coverage of the impending changes in the Facebook algorithm but Inc. magazine does a good job of distilling it all down to […]

Marketing at Scale
Customer Measurement, Engaging Your Customers, Understanding Your Customers

Do you know who’s reading your digital ads?

December 14, 2017 No comments yet

Probably not. You may know how many people have clicked but do you know who they are, what they want and where to find them? Unlikely. When they click, you may have them go to a landing page where they sign up for more information but do you know specifically what they’re interested in and […]

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Categories

  • AI (8)
  • Customer Acquisition (24)
  • Customer Management (25)
  • Customer Measurement (17)
  • Engaging Your Customers (52)
  • Future of Work (12)
  • Luxury & Wine (24)
  • Media (20)
  • Research (33)
  • Social Media (10)
  • Strategy (25)
  • Uncategorized (3)
  • Understanding Your Customers (51)

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